Orders & Products
1. Are all your products handmade?
Yes. Every item at Vanyug Arts is handcrafted by skilled artisans using traditional techniques. Slight variations in color, embroidery, or texture are part of the handmade charm and make each piece unique.
2. Do you take custom or personalized orders?
Yes, we accept custom requests for specific designs, sizes, or color themes. Please email us at [your@email.com] with your idea, and we will confirm if it’s possible.
3. Are the colors shown on the website accurate?
We do our best to display colors as accurately as possible. However, slight variations may occur due to screen settings or lighting during photography.
4. Do you offer bulk or wholesale orders?
Yes, we welcome bulk and wholesale inquiries. Please contact us at [your@email.com] with your requirements.
Shipping & Delivery
5. Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and will be shown at checkout.
6. How long will my order take to arrive?
- Domestic (India): 5–8 business days after dispatch.
- International: 10–20 business days depending on customs and courier service.
You will receive a tracking link once your order is shipped.
7. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number so you can follow your package’s journey.
8. What if my order arrives damaged?
Please contact us within 48 hours of delivery with clear photos of the item and packaging. We’ll resolve it with a replacement or store credit.
Product Care
9. How do I care for my cushion covers or fabric décor items?
We recommend gentle hand wash or dry clean only. Avoid bleach or harsh detergents to maintain color and texture.
10. How should I care for jute or embroidered products?
Spot clean with a damp cloth and air dry. Keep away from direct sunlight and moisture to preserve the fabric and embellishments.
About Vanyug Arts
11. Where are you based?
We are based in India, working directly with local artisans to bring authentic, handcrafted home décor to homes around the world.
12. What makes your products sustainable?
Our creations are made in small batches using natural fabrics, recycled materials, and traditional techniques, supporting eco-conscious production and fair wages.